Business Process Reengineering Specialist (Req#140)

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  • February 6, 2024
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iTech AG

Description

Overview:

iTech AG is looking for a Business Process Reengineering (BPR) Specialist. The BPR Specialist will be responsible for business process reengineering including distillation of customer ideas into both as-is and to-be workflows and process recommendations. The BPR Specialist will achieve success by delivering ideas and recommendations as well as achieving buy-in for fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.

Responsibilities:

  • Document the business processes in alignment with the IT modernization efforts
  • Develop government deliverables on a regular basis including As-Is and To-Be process maps in Visio using standard Business Process Model and Notation (BPMN)
  • Synthesize ideas into high-level graphics and documents that will be used to brief business stakeholders and senior executives including PowerPoint and Word business cases
  • Elicit business requirements, write user stories, & produce business cases
  • Work with IT management, product owners, and business stakeholders to deliver solutions that meet the needs of the business
  • Contribute to a cross-functional team that is responsible for helping the government transition from outdated and under-utilized processes and technologies to high-volume transactional processes in a paperless future state through multiple product offerings, including demand management, case management, document management, and data exchanges
  • Other duties as assigned

Qualifications:

  • 5+ years with demonstrable experience working with customers or end users to gather requirements and document issues
  • 3+ years of experience facilitating meetings
  • 2+ years of experience mapping business processes (BPMN)
  • Strong interpersonal skills with a proven track record of providing excellent customer service
  • Excellent writing communication skills and attention to detail
  • Strong Microsoft Visio, Word, Excel, and PowerPoint skills

Preferred Qualifications:

  • Lean Six Sigma
  • Experience working in an Agile environment
  • Experience gathering high-level business requirements and writing business cases
  • Experience researching and documenting an analysis of alternatives
  • Experience supporting Federal government programs

Education and Certifications:

  • Bachelor’s degree in Business Administration, IT, or related field

Security Clearance:

  • Active Public Trust or the ability to obtain a Public Trust

Equal Opportunity Employment, including disability and veteran.

Source

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